Motorists

Driver License Handbooks (click link to view):

Drivers Handbook
CDL Handbook
Motorcycle Handbook

Driver License Frequently Asked Questions

as prepared by the Escambia County Tax Collector as of August 1, 2014

DRIVER LICENSE SERVICES

Marcus Pointe – walk-ins for limited driver license services welcome 8:30AM-3:30PM
Downtown and Molino – appointments required

To make an appointment, click here
or call 850-438-6500 x3252.

I heard the requirements to obtain a Florida driver license or identification card changed. Where can I get all the latest information?

The website http://www.GetRealID.com has all the information to assist you in making a checklist of the required documents. You also may call the State DMV office at 850-617-2000. All documents must be the original government-issued item; no copies will be accepted.

What do I need to exchange my driver license from another state to Florida?

Proof of Identity
Effective January 1, 2010, Florida law requires applicants for a driver license or identification card to present the following identification documents:

  • An certified birth certificate, valid US Passport, US Passport Card, original Certificate of Naturalization, Certificate of Citizenship or Report of Birth Abroad (no copies or hospital certificates will be accepted);

AND Name Change Documents

  • Either a US Passport in current name OR for all (marriage, divorce, adoption, legal name change, etc.), certified documents must be presented at the time of application (may require more than one and must show a continuous link from birth name to current legal name);
    Note: church marriage documents are not acceptable. Divorce decree must link maiden name to be acceptable. Click here for additional information on divorce decree.

AND

  • Two proofs of Florida residential address from two different sources that show the same address (current utility bill, lease, car payment book, etc.). Unsolicited/junk mail addressed to occupant not acceptable for proof of address;
    AND Proof of Social Security Number
  • An original Social Security card or acceptable proof of Social Security number. Full Social Security number must appear on the document. Social Security records must match name being used before issuance of a Florida driver license or identification card. Contact the Social Security Administration to update your record at least 24 hours before making application for a driver license or identification card.
    Social Security number is collected pursuant to Chapter 322, Florida Statutes.

Acceptable Identity Documents:
A complete list of acceptable identification and proof of Social Security documents are available online at www.GetRealID.com or by calling the State DMV office at 850-617-2000.

How will I prove my identity under the Real ID requirements?

All customers must bring in the following documents to prove their identity and receive their licenses or IDs.

Proof of Identity
Effective January 1, 2010, Florida law requires applicants for a driver license or identification card to present the following identification documents:

  • An certified birth certificate, valid US Passport, US Passport Card, original Certificate of Naturalization, Certificate of Citizenship or Report of Birth Abroad (no copies or hospital certificates will be accepted);

AND Name Change Documents

  • Either a US Passport in current name OR for all (marriage, divorce, adoption, legal name change, etc.), certified documents must be presented at the time of application (may require more than one and must show a continuous link from birth name to current legal name);
    Note: church marriage documents are not acceptable.

AND

  • Two proofs of Florida residential address from two different sources that show the same address (current utility bill, lease, car payment book, etc.). Unsolicited/junk mail addressed to occupant not acceptable for proof of address;

AND Proof of Social Security Number

  • An original Social Security card or acceptable proof of Social Security number. Full Social Security number must appear on the document. Social Security records must match name being used before issuance of a Florida driver license or identification card. Contact the Social Security Administration to update your record at least 24 hours before making application for a driver license or identification card.
    Social Security number is collected pursuant to Chapter 322, Florida Statutes.

Acceptable Identity Documents:
A complete list of acceptable identification and proof of Social Security documents are available online at www.GetRealID.com or by calling the State DMV office at 850-617-2000.

What should I bring to apply for an original or replacement license?

Proof of Identity
Effective January 1, 2010, Florida law requires applicants for a driver license or identification card to present the following identification documents:

  • An certified birth certificate, valid US Passport, US Passport Card, original Certificate of Naturalization, Certificate of Citizenship or Report of Birth Abroad (no copies or hospital certificates will be accepted);

AND Name Change Documents

  • Either a US Passport in current name OR for all (marriage, divorce, adoption, legal name change, etc.), certified documents must be presented at the time of application (may require more than one and must show a continuous link from birth name to current legal name);
    Note: church marriage documents are not acceptable. Divorce decree must link maiden name to be acceptable. Click here for additional information on divorce decree.

AND

  • Two proofs of Florida residential address from two different sources that show the same address (current utility bill, lease, car payment book, etc.). Unsolicited/junk mail addressed to occupant not acceptable for proof of address;
    AND Proof of Social Security Number
  • An original Social Security card or acceptable proof of Social Security number. Full Social Security number must appear on the document. Social Security records must match name being used before issuance of a Florida driver license or identification card. Contact the Social Security Administration to update your record at least 24 hours before making application for a driver license or identification card.
    Social Security number is collected pursuant to Chapter 322, Florida Statutes.

Acceptable Identity Documents:
A complete list of acceptable identification and proof of Social Security documents are available online at www.GetRealID.com or by calling the State DMV office at 850-617-2000.

What is satisfactory proof of my residential address?

  • Deed, mortgage, mortgage statement, mortgage payment booklet, or residential rental/lease agreement
  • Florida voter registration card
  • Florida vehicle registration or title
  • Florida boat registration or title (if living on a boat/houseboat)
  • A parent accompanying their minor child may present two proofs of their address and make a verbal certification of address for the child. All other applicants must request the person with whom they reside provide them with two proofs of their address and a signed certification of address.
  • Utility hookup or work order dated within 60 days of the application
  • Automobile payment booklet
  • Selective service card
  • Medical or health card with address listed
  • Current homeowner’s insurance policy or bill
  • Current automobile insurance policy or bill
  • Educational institution transcript forms for current school year

I am divorced. Is my divorce decree sufficient for documenting my name?

In order to be acceptable, the divorce decree must list the full maiden name to link the maiden name to the married name. In most cases, a divorce decree will not meet the requirements for name linkage. If the divorce decree specifies a particular name shall be used, we must use the name on the Florida record.

I changed my address online after receiving a Real ID compliant card. Will I have to present proof of address during my next office visit?

Yes. You will be required to present two proofs of your new address.

How do I get the veterans “V” added to my Florida license or identification card?

Florida veterans who honorably served their nation now can add a veteran designation to their driver license or identification card. Present your DD-214, which shows the honorable discharge from active duty. You will pay a $1 fee in addition to the replacement or renewal fee. Visit www.GetRealID.com to ensure you have all the other required documents.

Veterans who need to obtain a copy of their DD-214 may request it through the National Archives, which provides information on how to make the request online at www.archives.gov/veterans/military-service-records/.

As a non-US citizen, how can I obtain a Florida driver license or identification card?

Permanent resident aliens who have been issued a Real ID compliant Florida driver license or identification card may use any office for all services except for name changes. Immigration documents must be updated prior to making an appointment for a name change. Name changes may only be made at the Marcus Pointe office.

Permanent resident aliens who have not been issued a Real ID compliant Florida driver license or identification card must use the Marcus Pointe office for driver license transactions.

Temporary visitors must use the Marcus Pointe office for all driver license or identification card transactions.

Which tax collector offices offer driver license and identification card services?

Janet Holley, Tax Collector, offers driver license services at all of the Escambia County Tax Collector branches by appointment only; however, walk-ins for limited driver license services are welcome from 8:30 am until 3:30 pm at the Marcus Pointe office only. Office hours are Mon – Fri, 8:30-4:30. Appointments can be made for all driver license and identification services by calling 850-438-6500, ext 3252 or click here to schedule online.

Do I have to make an appointment to get my Florida driver license or identification card?

Yes. Janet Holley offers driver license services by appointment only; however, walk-ins for limited driver license services are welcome from 8:30 am until 3:30 pm at the Marcus Pointe location only. Tax collector office hours are Mon – Fri, 8:30-4:30. Appointments can be made for all driver license and identification services by calling 850-438-6500, ext 3252 or click here to schedule online.

What are the fees for a Florida driver license?

  • Original Class E Operator License $54.25
  • Renewal of Class E Driver License $54.25
  • Original Commercial License $81.25
  • Renewal of Commercial License $81.25
  • Replacement License $31.25
  • Original Identification Card $31.25
  • Replacement Identification Card $31.25
  • Endorsements $7.00
  • Selected Reinstatements $66.25 *
  • Selected Revocations $81.25 *
  • DUI Administrative Fee 136.25 *

*Reinstatement fees are examples only. For exact quotes, please visit one of our offices.

Why have the license and ID card requirements changed?

Florida has passed laws that will help better protect our citizens and visitors by strengthening our ability to verify an applicant’s identify and legal presence in the United States. The changes will help increase our overall security.

Where can I find additional information on the Real ID requirements?

Visit www.GetRealID.com and www.flhsmv.gov or call the State DMV office at 850-617-2000.

I only have copies of my documents, not originals. What should I do?

You will need to request original documentation. For example, a replacement Social Security card is free, while a copy of a Florida birth certificate is $9.00. If you need help determining how to get replacement documents, visit www.GetRealID.com and click on “Document Help” or call the State DMV office at 850-617-2000.

Who is affected?

Anyone who applies for a Florida driver license or identification card.

When do the Real ID requirements begin?

Beginning January 1, 2010, when customers renew their license or ID by going to an issuing office, they will need to follow the new Real ID requirements.

Can I still get both a driver license and an identification card?

Sorry, no. Florida law requires the surrender of all licenses or identification cards in your possession to be issued a new driver license or identification card.

Will my current license/ID card be valid after January 1, 2010?

Yes. If you were born December 1, 1964 or before, your license/ID card will be valid until December 1, 2017, or until expiration.

If you were born after December 1, 1964, your license/ID will be valid until December 1, 2014, or until expiration.

Does the Real ID Act require me to purchase a new driver license or identification card immediately?

No, the Real ID Act allows time for the change based on your date of birth.

If you were born after December 1, 1964, your current card is still valid until it expires or until December 1, 2014, whichever comes first.

If you were born before December 1, 1964, your card is valid until it expires or until December 1, 2017.

However, if you must visit an office to update or make any changes to your license, you will be required to comply with the Real ID requirements. For instance, if you have used the one-time convenience renewal option, your next renewal must be in an office.

Name changes, name corrections, and date of birth corrections will require a visit to an office.

What tests are required to obtain a Florida learner’s permit?

  • Must meet all the requirements of the Real ID Act.
  • Pass vision, written road signs, and road rules exam.
  • Have the signature of one parent (or guardian) on the parental consent form, if under age 18.
  • Complete Traffic Law and Substance Abuse Education course (TLSAE, DATE, or TL-DOE).
  • Must be in compliance with school attendance if under age 18.

Parent accompanying the applicant to the office can provide two proofs of their Florida residential address from two different sources (addresses must be identical) and verbally certify the applicant lives with them. Otherwise a Certification of Address(Form HSMV 7120) is available online at www.flhsmv.gov.

My driver license is expired; will I need to take any tests to renew?

All in-office renewals require a vision exam and are subject to all of the identification requirements of the Real ID Act.

I am 18 years old and applying for my first driver license. What will I need to bring?

  • First time drivers must have completed a state-approved drug alcohol traffic education course.
  • Pass written exam for road rules, road signs, and vision exam in a driver license office to obtain a learner’s permit.
  • Applicants also passing the road skills exam can be issued a regular operator’s license without delay.

First time applicants also must meet all the identification requirements of the Real ID Act.

I have my learner’s permit. When can I take my driving test for an operator’s license?

  • Teen drivers must hold a learner’s permit for one year or until your 18th birthday.
  • Must have no moving traffic violation convictions 12 months from the issuance date of the learner’s permit.
  • May have one moving traffic violation conviction within 12 months from the issuance date of the learner’s permit, if adjudication is withheld.
  • A parent, legal guardian, or responsible adult over 21 years old must certify that the driver has 50 hours of driving experience, of which 10 hours must be at night.
  • You may request a driver skills test at Escambia County (850-438-6500 x3252) or Santa Rosa (850-983-1800) Tax Collector offices.

Can I make an appointment for my driving skills test?

Yes. Road skills tests are conducted at the following offices:

Escambia Tax Collector (by appointment only)
6451 North “W” Street (Pensacola)
850-438-6500 x3252
Open Monday thru Friday from 8:30 a.m. until 4:30 p.m.
Online appointments, please visit: http://www.escambiataxcollector.com

Santa Rosa Tax Collector
6495 Caroline Street, Suite E (Hwy. 90) (Milton)
5841 Gulf Breeze Parkway, Suite B (Hwy. 98) (Gulf Breeze)
850-983-1800
Open Monday thru Friday from 8:00 a.m. until 4:30 p.m.
Online appointments, please visit: https://services.flhsmv.gov/Oasis/OnlineAppointments.aspx

You must provide a vehicle for the driving test. The vehicle must have a valid tag, proof of insurance, and pass a vehicle inspection. During the driving test, the examiner will observe your ability to control the vehicle and how well you obey traffic laws.

Where can I find driving school information?

In the Yellow Pages under “Driving Instruction.”

Where can I take the road skills test for an operator’s license?

Road skills tests are conducted at the following offices:

Escambia Tax Collector (by appointment only)
6451 North “W” Street (Pensacola)
850-438-6500 x3252
Open Monday thru Friday from 8:30 a.m. until 4:30 p.m.
Online appointments, please visit: http://www.escambiataxcollector.com

Santa Rosa Tax Collector
6495 Caroline Street, Suite E (Hwy. 90) (Milton)
5841 Gulf Breeze Parkway, Suite B (Hwy. 98) (Gulf Breeze)
850-983-1800
Open Monday thru Friday from 8:00 a.m. until 4:30 p.m.
Online appointments, please visit: https://services.flhsmv.gov/Oasis/OnlineAppointments.aspx

You must provide a vehicle for the driving test. The vehicle must have a valid tag, proof of insurance, and pass a vehicle inspection. During the driving test, the examiner will observe your ability to control the vehicle and how well you obey traffic laws.

I attempted to pass the written exam in the office. Can I now take the exam online to get my license?

If a customer fails a written examination at a driver license or tax collector office, he or she is not authorized to retake the test using a third-party tester. He or she is required to retake the examination in a driver license or tax collector office.

Can I take the written exams online?

Applicants under age 18 may take the written exams online. A parent must be present to proctor the exam and accompany the minor to the office to sign an affidavit. Falsification of parental proctoring will result in license suspensions for the parent and applicant.

Is it better or cheaper to take the written exams online?

While we gladly accept online testing results, parents should investigate the fees associated with online testing. The original Florida licensing fee includes one attempt for each of the required exams.

I lost my license/ID card. Will I have to get one of these new licenses/IDs?

Not necessarily. You can request a replacement license at www.gorenew.com.

If you do need to come into the office to request a replacement, then you must bring the required documents as described on www.GetRealID.com. You will be issued the new license.

My last name is different than my primary identification. What should I do?

We need to see proof of your name change.

If your name has changed multiple times, you must present a document trail that links your current name to your primary proof of identity.

If your name has changed due to marriage or a court order, you must submit the original or a certified copy of your marriage certificate(s) or court order(s). Church certificates are not acceptable. Divorce decree must link maiden name to be acceptable. Click here for additional information on divorce decree.

For example, let’s say the last name on your birth certificate is Brown. You got married and changed your name to Smith. You got divorced, remarried, and your name changed to Johnson. You must provide a marriage certificate showing your name change from Brown to Smith, and you must also show a marriage certificate of your name change from Smith to Johnson…or you can provide a valid US passport in your current married name.

I have lost my Social Security card. How can I get a new one?

Complete an application for a new card and mail or show it and your identifying documents to a Social Security Administration office. The application and list of acceptable forms of identification are available at the Social Security Administration Web Site www.ssa.gov.

The Social Security office is located at 411 West Garden Street in Pensacola, Florida (1-877-432-4625).

How do I change my name on my Florida license or identification card?

If you have legally changed your name by marriage or court order, you must submit the original or a certified copy of your marriage certificate or court order. If your name has changed several times, you will be required to provide a document trail that links your current name to the identification documents provided. No photocopies will be accepted unless certified by the issuing authority. Church certificates are not acceptable. A valid US passport with your new name may be used to update your license.

How long do I have to change my name or address on my driver license or identification card?

Ten days. If you change your address in an office, you must comply with the Real ID requirements. You will be required to show two proofs of residential address to replace your license or identification card. If you have a Real ID compliant card and change your address online, you will be required to present two proofs of your new address during the next office visit.

Can my child be issued a Florida identification card?

Children five years of age and older can obtain a Florida identification card. Children under five years of age applying for a handicap placard also may be issued a Florida identification card. Please be prepared to meet the Real ID requirements and present the handicap placard application signed by a doctor. Beginning November 1, 2009, no driver license or ID card will be required to obtain handicap placard.

I received a traffic citation. How can I keep the points off my Florida license?

Contact the Clerk of Court in the county the citation was received in and arrange to attend the driving school prior to paying the citation. CDL drivers cannot attend the school to avoid points on their license.

Where can I obtain a certified driving record?

Customers may purchase a copy of their own driver record at any of the Janet Holley, Escambia County Tax Collector, offices. Certified and non-certified driver transcripts are available for:

  • Three-year record / Non-certified Only / $14.25
  • Seven-year record / Certified / $16.25
  • Seven-year record / Non-certified / $16.25
  • Complete driver history / Certified / $16.25

To obtain a copy of a driving record from the Department of Highway Safety and Motor Vehicles (DHSMV), please submit a written request that includes the individual’s full name, date of birth or approximate age, Social Security number, Florida driver license number (if available) and the address where to send the record, along with the appropriate fee to:

Bureau of Records
P.O. Box 5775
Tallahassee, Florida 32314-5775

If you wish to use next day delivery carriers, please send your request to:

Bureau of Records
2900 Apalachee Parkway, MS 90
Tallahassee, Florida 32399-0575.

How can I get a motorcycle endorsement on my Florida license?

Florida reciprocates motorcycle endorsements with every state except Alabama.

First-time applicants for a motorcycle endorsement must attend a Motorcycle Safety Foundation training class and return with proof of completion. A $7.00 endorsement fee is required to add this endorsement PLUS license fee. The following private vendors offer the training in the Pensacola area.

Pensacola State College – 850-484-1956
Harley Davidson of Pensacola – 850-494-1224
Pensacola Motorcycle Rider Training Center – 850-840-3447
Motorcycle Rider Academy Pensacola – 850-456-2277
Tee’s Rider Source – 850-281-2110

My driver license may be suspended. How can I find out without visiting an office?

You can check the status of your driver license online at www.flhsmv.gov.

I’m in the military stationed outside of Florida and my license/ID card was stolen/lost/destroyed. How do I get it replaced?

You can apply for a replacement online if your citizenship has been established on your driving record.

- Or –

Military personnel whose driver license or ID card have been lost or stolen may receive a replacement license through the mail, or a 90-day temporary permit will be mailed to you along with duplicate license instructions. Please contact DHSMV’s Customer Service Center at (850) 617-2000.

I’m in the military stationed outside of Florida and my license/ID card is about to expire. How do I request an extension?

You can request an extension of your license by writing:

Bureau of Records
2900 Apalachee Parkway, MS 92
Tallahassee, FL 32399-0575

Requests also can be processed by calling (850) 617-2000. You will receive an extension card that will keep your Class E license valid until 90 days after your discharge from military service. Please keep the card with your license and present it with your military ID. The card is free of charge and available to all active duty members of the armed forces and their dependents (spouses, children, and step-children under 21 living in the same household). The extension card is only available to military personnel who are stationed outside Florida and have a license that expired after July 1, 1995. If your license expired prior to July 1, 1995, you may request renewal forms to be mailed to you.

How do I apply for a commercial driver license (CDL)?

Applicants for a CDL should consider this a professional license that will require additional testing far beyond that of other drivers. Applicants wishing to apply for a CDL are strongly encouraged to obtain a CDL study guide prior to setting appointments for testing.

Class A License
Requires passing the written general knowledge, air brakes, and combination exams.*

Class B License
Requires passing the written general knowledge exam and air brakes exam, if needed.*

Class C License
Requires passing the written general knowledge exam and one of the following endorsement exams: school bus, passengers, or hazardous materials.*

All CDL applicants must also pass the CDL pre-trip, basic skills, and driving exams in a commercial motor vehicle of the proper license class.

*These are examples of the testing requirements and may vary depending on the vehicle driven and loads carried. Refer to the study guide for additional testing requirements.

NOTE: Requirements for Real ID apply to all CDL applicants.

What are the residency requirements for a commercial driver license (CDL)?

Federal regulations require drivers to obtain a CDL license in their home state. This includes members of the armed forces. Proof of Florida residency will be required for all original applications.

I am a member of the armed forces and a Florida resident. How can I obtain a commercial driver license (CDL)?

Military members with a military equivalent CDL must pass all required written exams for the class license for which they are applying.

Once the written exams are passed, the applicant can use a driving skills waiver signed by his/her military command to waive the driving exams.

Does Florida require a valid medical card for CDL licensed drivers?

Yes, unless exempt. All commercial drivers whose current medical certificate expires on or after May 21, 2014, at expiration of that certificate must be examined by a medical professional listed on the National Registry of Certified Medical Examiners. A list of Certified Medical Examiners is available online at www.fmcsa.dot.gov.

Federal Motor Carrier Safety Regulations require all commercial driver license holders to certify with the State’s driver license agency in one of the four categories below prior to the issuance or renewal of a CDL. Those certifying in non-excepted interstate or intrastate commerce (Category 1 or 3) also must ensure their medical documentation is on file with the state issuing agency and that it remains current. Failure to present valid medical documentation when required will result in the denial of the issuance or renewal of the CDL. Failure to maintain current medical documentation on file may result in CDL disqualification.

  1. Non-excepted Interstate – I operate or expect to operate in interstate commerce and am required to maintain federal medical certification (medical card required).
  2. Excepted Interstate – I operate or expect to operate in interstate commerce but engage exclusively in operations that qualify me for exception from the requirement to maintain federal medical certification.
  3. Non-excepted Intrastate – I operate or expect to operate only in intrastate commerce and am required to meet State of Florida medical certification requirements (medical card required).
  4. Excepted Intrastate – I operate or expect to operate only in intrastate commerce but engage exclusively in operations that qualify me for exception from State of Florida medical certification requirements.

CDL holders can no longer claim exemption from medical certification requirements because they are not currently operating in non-excepted interstate or intrastate commerce. If not specifically included in Category 2 or 4 above, they must maintain their medical certification or downgrade to a non-commercial license.

Note: If you self-certify in a category exempt from medical certification requirements (Category 2 or 4) and later change to a non-exempt type of operation (Category 1 or 3), you must recertify in the appropriate category and provide proof of valid medical certification to avoid potential enforcement actions.

For additional information and frequently asked questions concerning medical requirements, visit www.flhsmv.gov/ddl/cdlmedicalcert.html or www.fmcsa.dot.gov.

I am an unemployed CDL driver. Must I maintain a valid CDL medical card?

Yes, unless exempt. All commercial drivers whose current medical certificate expires on or after May 21, 2014, at expiration date of that certificate must be examined by a medical professional listed on the National Registry of Certified Medical Examiners. A list of Certified Medical Examiners is available online at www.fmcsa.dot.gov

Federal Motor Carrier Safety Regulations require all commercial driver license holders to certify with the State’s driver license agency in one of the four categories below prior to the issuance or renewal of a CDL. Those certifying in non-excepted interstate or intrastate commerce (Category 1 or 3) also must ensure their medical documentation is on file with the state issuing agency and that it remains current. Failure to present valid medical documentation when required will result in the denial of the issuance or renewal of the CDL. Failure to maintain current medical documentation on file may result in CDL disqualification.

  1. Non-excepted Interstate – I operate or expect to operate in interstate commerce and am required to maintain federal medical certification (medical card required).
  2. Excepted Interstate – I operate or expect to operate in interstate commerce but engage exclusively in operations that qualify me for exception from the requirement to maintain federal medical certification.
  3. Non-excepted Intrastate – I operate or expect to operate only in intrastate commerce and am required to meet State of Florida medical certification requirements (medical card required).
  4. Excepted Intrastate – I operate or expect to operate only in intrastate commerce but engage exclusively in operations that qualify me for exception from State of Florida medical certification requirements.

CDL holders can no longer claim exemption from medical certification requirements because they are not currently operating in non-excepted interstate or intrastate commerce. If not specifically included in Category 2 or 4 above, they must maintain their medical certification or downgrade to a non-commercial license.

Note: If you self-certify in a category exempt from medical certification requirements (Category 2 or 4) and later change to a non-exempt type of operation (Category 1 or 3), you must recertify in the appropriate category and provide proof of valid medical certification to avoid potential enforcement actions.

For additional information and frequently asked questions concerning medical requirements, visit www.flhsmv.gov/ddl/cdlmedicalcert.html or www.fmcsa.dot.gov.

I received a citation. How can I verify if I can attend a driver school to avoid points?

You can verify your driver school eligibility online at www.flhsmv.gov by using the online driver license check.

I have updated my Social Security information. How can I verify it now matches?

You can verify your Social Security information online at www.flhsmv.gov by using the online driver license check.

I received a letter asking for insurance information for my driver license. How do I update my insurance information?

When insurance information is requested by Tallahassee for your driver record, you can update the records online at www.flhsmv.gov by using the online driver license check.

How do I obtain a driver handbook for Florida?

Handbooks are available online at www.FloridaDMVBooklet.com and at all Escambia County Tax Collector locations (while supplies are available).

I have passed the written commercial driver license exams. How do I contact a third party tester for the driving exams?

The Department of Highway Safety and Motor Vehicles’ authorized third party testers are listed online at www.flhsmv.gov.

I have been fingerprinted for my hazardous materials endorsement. How can I check the status of my background check?

You can verify your background status online at www.flhsmv.gov by using the online driver license check.

How do I renew my Florida CDL with a hazardous materials endorsement?

In addition to all other CDL requirements, you must pass the hazardous materials written exam, submit a background application, and be fingerprinted.

I have a Florida CDL with a hazardous materials endorsement. Will I still be allowed to carry hazardous materials while my background and fingerprints are being processed?

Drivers renewing with at least one day left on their current CDL will receive a 90-day permit for hazardous materials. Once your background is approved by the Transportation Security Administration (TSA), you will receive by mail a new CDL with the “H” endorsement.

I am applying for a hazardous materials endorsement on my Florida CDL. When will I be able to haul hazardous materials?

The background and fingerprint application can take up to 90 days to complete. You will not be authorized to haul hazardous materials until your background and fingerprinting have been approved by the Transportation Security Administration (TSA) and the new license is in your possession.

For how long is a Florida CDL with hazardous materials endorsed?

A Florida CDL with hazardous materials is valid for four years.

I have a valid Florida CDL that is valid for eight years. How will adding a hazardous materials endorsement affect my current license?

Your replacement license with hazardous materials will expire in four years.

I have to renew my Florida CDL in 15 months. If I add the hazardous materials endorsement now, will I have to pass the written test and background again?

Yes. The hazardous materials written exam, background check, and fingerprinting are required during every renewal.

How far in advance can I renew my Florida CDL with hazardous materials endorsement?

CDL drivers with a hazardous materials endorsement may renew up to 12 months in advance. To avoid possible loss of eligibility to haul hazardous materials while waiting for the Transportation Security Administration (TSA) to approve your background, you are encouraged to make application at least 30 days prior to expiration.

Will I have to take a new photo?

Yes. We are required to capture a new photo for every card issued in our office.

What should I do for my photo?

Avoid solid black or white clothing, as it tends to blend with the background. If you are fair skinned, you also will appear pale in the finished photo. Soft colors such as pink, blue, or green work best for most customers. Yes, you can smile; however, be careful as a big “toothy” smile can have a negative effect. Avoid hats and scarves, as they must be removed for the photo.

What are the photo requirements?

Section 322.142(1), FS, requires a full facial photograph or digital image of the licensee. To meet this requirement, customers must remove any face covering or veil during the digital imaging process. Hats or head coverings encasing the head only, not the face, are permissible if required for religious or medical reasons. The customer’s ears may be covered, however, no item or attire should cover or obscure the eyes, nose, mouth, or chin.

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